John Kenealy
Learning Outcome: Upon completion of this scenario, the CSM will have elevated the conversation with the HR/Talent professional beyond basic inquiries about their learning needs and will have effectively communicated with them about their talent and skills strategies. The CSM should have a clearer understanding of the customer's talent and skills needs in order to recommend strategic next steps.
Issued on
July 14, 2025
Expires on
Does not expire